Privacy Policy for Ghost Variants

Last updated: 5/1/2026

This Privacy Policy describes how Ghost Variants ("we," "our," or "us") collects, uses, and protects your information when you use our Shopify app.

Information We Collect

We collect the following types of information:

• Store Information: Your store domain, store name, and basic store details provided by Shopify
• Product Data: Information about products you add to variant groups, including product titles, images, prices, and URLs
• App Configuration: Your variant group settings, widget customizations, and display preferences
• Technical Data: Error logs and technical information for app functionality and debugging (stored by Railway)
• Communication Data: Messages sent through our support chat system (Crisp)

How We Use Your Information

We use your information solely to:

• Provide and maintain the Ghost Variants app functionality
• Create and manage your variant groups
• Display variant widgets on your store's product pages
• Send transactional emails (welcome and uninstall feedback)
• Provide customer support through our chat system
• Debug technical issues and improve app performance

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We only share information in the following limited circumstances:

• Service Providers: We use Resend.com for email delivery and Crisp for customer support chat
• Legal Requirements: We may disclose information if required by law, court order, or legal process
• Business Protection: To protect our rights, property, or safety, or that of our users

We do not share aggregated or anonymized data for research or marketing purposes.

Data Storage and Security

Your data is stored securely:

• Location: Data is stored on Railway's servers in the US-West region
• Security: We implement appropriate technical and organizational measures to protect your data
• Retention: Your data is retained only as long as you use our app
• Deletion: When you uninstall Ghost Variants, all your data is immediately and permanently deleted from our systems

Third-Party Services

Ghost Variants integrates with the following third-party services:

• Shopify: For app installation, authentication, and billing
• Railway: For app hosting and technical logging
• Resend.com: For sending transactional emails
• Crisp: For customer support chat functionality

These services have their own privacy policies governing their use of your information.

International Users

Ghost Variants is operated from California, USA. If you are accessing our app from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our app, you consent to this transfer.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (by uninstalling the app)
• Withdraw consent for data processing

For users in the European Union, you have additional rights under GDPR including data portability and the right to object to processing.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hey@ghostvariants.com

Legal Basis for Processing (EU Users)

For users in the European Union, our legal basis for processing your personal data includes:

• Contractual Necessity: To provide the Ghost Variants app service
• Legitimate Interests: To improve our app and provide customer support
• Consent: For optional communications and support interactions